Visiting our Health and Physiotherapy Clinic in Delta? Here’s What to Know.

We want you to feel confident about your care before you even walk in the door. So, here are answers to the most common questions we get from patients in Tsawwassen and South Delta. Can't find your answer? Just give us a call at (604) 813-9716 or book below.

    • Physiotherapy: Come here first for pain or injuries. Our physios diagnose the root cause of your pain. They use hands-on treatment, exercise, and education to get you moving pain-free.

    • Kinesiology: This is your active rehab specialist. Our Kinesiologists are movement experts who guide you through specific exercises to build strength, improve function, and make you resilient against future injuries.

    • Registered Massage Therapy (RMT): This is for your muscles and soft tissues. Our RMTs are experts at relieving muscle tension, reducing stress, improving mobility, and aiding recovery.

    • Personal Training: This is your fitness and performance expert. Once you're out of pain (or if you're starting injury-free), our trainers help you build long-term strength, reach new fitness goals, and improve your performance, all with a focus on safe, effective technique.

  • When you're in pain, we almost always recommend starting with a Physiotherapy Assessment. Our physios will find the source of your problem and create a complete recovery plan. That plan might include Kinesiology or Massage later on, but a clear diagnosis is the best place to start.

  • Yes, absolutely. Helping athletes and active people in South Delta get back to their sport is a core part of what we do. Our physiotherapists are experienced in treating everything from ankle sprains and runner's knee to shoulder injuries and post-op recovery.

  • We do. We are an approved clinic for ICBC-funded physiotherapy and kinesiology (active rehab). Our team works directly with ICBC to help you recover, reduce your pain, and get your life back. Just bring your claim details to your first visit.

  • Yes. While some conditions aren't "curable," our team can be a huge help in managing your symptoms. We focus on education, lifestyle strategies, and gentle movement plans to reduce your pain, improve your mobility, and enhance your quality of life.

  • IMS (Intramuscular Stimulation), or Dry Needling, is a safe and effective technique used by our certified physiotherapists. It involves inserting a very thin needle into a tight, knotted muscle (a "trigger point"). This helps the muscle release, which can dramatically reduce pain, restore movement, and speed up your recovery.

  • Our RMTs are trained in a wide range of techniques, including deep tissue massage, sports massage, myofascial release, and relaxation. They will always talk to you first to customize your treatment, whether you need to fix a stubborn knot or just unwind from a stressful week.

  • You bet. We want to make the paperwork as painless as the treatment. We offer direct billing for most major extended health insurance plans for both physiotherapy and massage therapy.

  • We direct bill to most major providers, including:

    • Pacific Blue Cross

    • Sun Life

    • Manulife

    • Canada Life (Great-West Life)

    • Greenshield

    • ...and many more! Just bring your plan details, and we'll take care of it.

  • Please bring these three things:

    1. Your ICBC claim number

    2. Your BC Services Card (or Care Card)

    3. The name and contact info for your ICBC claim adjuster (if you have it) That's it! We handle the rest.

  • Yes, our physiotherapists are approved to treat WorkSafeBC claims. We'll work with you and WCB on a return-to-work plan to get you back on your feet safely.

  • We believe in 100% transparency. You can see our full, up-to-date fee schedule for all services and appointment lengths right on our Online Booking Page.

  • We get it—life happens. We just kindly ask for 24 hours' notice if you need to cancel or reschedule your appointment. This lets us offer your spot to another patient who needs it. A cancellation fee may be charged for late cancellations or missed appointments.

  • Our RMTs are trained in a wide range of techniques, including deep tissue massage, sports massage, myofascial release, and relaxation. They will always talk to you first to customize your treatment, whether you need to fix a stubborn knot or just unwind from a stressful week.

  • Nope! You do not need a doctor's referral to see any of our physiotherapists, RMTs, or kinesiologists.

    • One quick tip: Some extended insurance plans do require a doctor's note for them to reimburse you. We recommend checking your plan details just to be sure.

  • Your first visit is all about you.

    1. We Listen: First, we'll sit down and listen to your story.

    2. We Assess: Next, your physio will do a thorough one-on-one assessment to find the root cause of your problem (we don't just treat symptoms).

    3. We Treat: You'll receive your first treatment during this session.

    4. We Plan: You'll leave with a clear, simple plan so you know exactly what to expect on your road to recovery.

  • This is one of the best parts of our clinic!

    • Physiotherapy Initial Assessments are 40 minutes.

    • Physiotherapy Subsequent Visits are 25 minutes.

    Your entire appointment is 100% one-on-one with your therapist. We don't use assistants or jump between rooms, so your time is always focused and effective.

  • It's best to wear comfortable, athletic-style clothing that you can move in easily. For example, shorts are perfect for a knee or hip issue, and a tank top is great for a shoulder problem.

  • The fastest and easiest way is right here on our website. Our Online Booking System is open 24/7. You can see all available times and book instantly. You can also call us at (604) 813-9716.

  • We’re easy to find! Our clinic is at 101-102 1777 56th Street in Tsawwassen, Delta. We are in the new building right next to Tsawwassen Town Centre Mall.

  • Yes! There is plenty of free and easy-to-access parking right in the lot in front of our clinic.